Privacy Policy

Last updated: June 2, 2026

Pin-Up Heaven (PinUpHeaven.com) is owned and operated by Lifetime Wishes, LLC. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Pin-Up Heaven is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from it:

• Contact details including your name, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including the items you view, add to your cart or wishlist, or purchase, return, exchange, or cancel, and your past transactions.
• Communications with us including the information you include when you contact us, for example a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, such as how and when you navigate them.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services, including from your device when you use our products or visit our websites, and through cookies and similar technologies;
• From our service providers, when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

• Provide, Tailor, and Improve the Services. To provide the Services, perform our contract with you, process payments, fulfill and arrange shipping of your orders, remember your preferences, manage your account, process purchases, returns, exchanges, and other transactions, enable reviews, and create a customized shopping experience such as recommending related products.
• Marketing and Advertising. To send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements, including based on items you previously purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. To authenticate your account, provide a secure payment and shopping experience, and detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity. You are responsible for keeping your account credentials safe and should not share them with anyone.
• Communicating with You. To provide customer support, be responsive to you, and maintain our business relationship.
• Legal Reasons. To comply with applicable law or valid legal process, including requests from law enforcement or government agencies, to participate in litigation or civil discovery, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

• With Shopify, vendors, and other third parties who perform services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services. Our partners use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you for targeted advertising. You can exercise that right by contacting us at support@pinupheaven.com.
• When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including subpoenas, search warrants, and similar requests), to enforce our terms or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Cookies and Similar Technologies

We and our service providers use cookies, pixels, and similar technologies to operate and secure the Services, remember your preferences, analyze usage, and support advertising. You can control cookies through your browser settings and certain opt-out preference signals as described under "Your Rights and Choices" below. Disabling some cookies may affect how the Services function for you.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data obtained from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing that personal information, including responding to your requests to exercise your rights. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy.

Purchases Made on Amazon, Etsy, or TikTok Shop

We also sell through third-party marketplaces, including Amazon, Etsy, and TikTok Shop. When you purchase through those storefronts, your information is collected and processed under that platform's own privacy policy, not this one. Please review the privacy policy of the platform you used.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you provide on public or semi-public venues, including third-party social networking platforms, may be viewable by other users. Our inclusion of such links does not, by itself, imply endorsement.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted. As of the last updated date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) the personal information of individuals under 16 years of age.